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Originally Posted by mkbira
Starting last week, we became unable to send email using our page-zone hosted account. At the beginning of this week, we are now unable to RECEIVE email from anyone in the office using the page-zone hosted account. I've circumvented the "sending" problem by creating earthlink accounts for everyone, so their email appears to go from their page-zone hosted email address, but in actuality is authorized by the smtpauth.earthlink.net account. However, we still cannot RECEIVE email from each other. Our emails seem to be going to outside email accounts, just not to our own email accounts. It's becoming a HUGE problem. My "paid by the hour" computer consultant can't figure it out, after spending 6 hours on it yesterday and a considerable amount of time last week. HELP!
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Put in a support ticket asap. Until you get an answer, you coul dpost some details. What mail client? What settings in the client? What is the error?