[s_mack]

I've avoided posting here, but I'm really getting no resolution through the ticket system.

A while back, there was aparanty a hard drive failure on wwwroot19.net where all my sites were.

So they seemed to move them to wwwroot15.net... sort of.

The problem is that 16 domains are pointing to page-zone's own server (a-1.pgzn.com), 6 still point to the now-defunct wwwroot19.net server and the other 30ish point to the wwwroot15 server. And it keeps changing.

Helpdesk insists they are all pointing to the "new" server, but I don't even know which one that is (root15 or pgzn). This is a HUGE problem because everytime one "moves", all changes get lost. Even my WHM is a gigantic problem because I show 46 accounts when I log in to root15 but 49 when I log into pgzn... I can't login to root19 because its down now (for good?).

I've been a customer for a LONG time, and PZ has never been very good at notifying when there's a change... so I started to wonder if the nameserver schema has changed. What nameserver should I be pointing my domains to? I have them going to ns1.wwwroot.net and ns2.wwwroot.net because that's the way I was originally told to do it and never told anything since.

Thanks

- Steven