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08-24-2006, 02:25 PM
Hi Steven,
It looks like you have some things here that only tech support will be able to help with. And since the ticket system isn't getting results, I too would start a conversation here.
When I create a new account through Web Host Manager, it shows me the info for nameServer1 and nameServer2. When I use my email address for the new account's contact info I get an auto email (from my cPanel) that includes nameServer1. On server 16, it comes through as ns1.wwwroot16.net.
So at my Registrar I use ns1.wwwroot16.net and ns2.wwwroot16.net (for my accounts on 16).
I know that doesn't solve your problems, but sometimes it helps to see what's working for another user.
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