[Jim]

Originally Posted by neumannu47

One of the sites in my reseller account is not reachable. The problem is probably related to DNS. I thought there was a way to reach the server with IP address, but none of the following links works.

http://8.9.22.11/username/index.html
http://8.9.22.11/username/public_html/index.html
http://8.9.22.11/username/home/public_html/index.html
http://8.9.22.11/~username/index.html
http://8.9.22.11/~username/public_html/index.html
http://8.9.22.11/~username/home/public_html/index.html

There is a file in the public_html folder called index.html.

Is there a way to reach a shared site using the public IP?

(Edit: I am aware of the host file modification, and it works, but I don't want to have to tell the customer how to do that if there is a way to direct link to the index.html file on the server.)

The ability was turned off after godaddy seized a domain name that happened to be using wwwroot2.net/~user/insecurescript/ebay_phish.html

godaddy took wwwroot2.net as a result, but we got it back.

8.9.22.11 was still turned off, but is back on now.

http://8.9.22.11/~username

will work on that server and I'll go through and check the rest to make sure they are on.