Lost Box Trapper

[david]

I'm having trouble with mail not getting through to one of my accounts and a great deal of spam getting through on another. But I can't find box trapper to check the settings anywhere on my cpanel. This is probably dumb, as I haven't accessed it for some while...but where do I find it?

[cmyksteve]

Hi David,

I find BoxTrapper in with cPanel's email functions, using the Xcontroller skin of cPanel. Also, there's a link for BoxTrapper when I access my email through the web browser. mydomain.com/webmail

[david]

Thanks for your reply! My cpanelX email section shows these.

E-Mail
Manage Accounts
WebMail
Email Domain Forwarding
Default Address
Auto Responders
E-mail Filtering
Forwarders
Mailing Lists
Modify MX Entry
Trace an Email Address
Spam Assassin
I used to find boxtrapper in the pro section but this now shows just these
Pro
Submit a Support Request
Image Manager
Leech Protect Fantastico
Fantastico
Virus Scan
Am I missing something. Horde shows no reference to it at all. I'm mystified.

[edwurster]

Originally Posted by david

Thanks for your reply! My cpanelX email section shows these.

x and xcontroller are two different interfaces. You need xcontroller.

[david]

Done! Thanks. Somethig must have changed because I've had access to and used box trapper for a long while but it used to appear in x - I've never seen xcontroller before but I prefer it.
Do any other interfaces show box trapper?

[cmyksteve]

Besides getting access to boxTrapper through the Xcontroller cPanel theme, I can get to it when logging into webmail.

http://mydomain.com/webmail

Here's a screenshot-

[david]

Interesting. Here's mine.
http://www.dthorpe.net/viewing/webmail.png