"unrouteable mail domain" error

[Steven Shelton]

Can anyone clue me in as to why I would get a "unrouteable mail domain" error bounceback when I try to use a PHP script to send email to addresses at a specific domain?

[midwest]

Might help if you showed us the message with headers.

.

[Steven Shelton]

Here you go (somewhat edited for obvious reasons):
***

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

Brookside@EdwardRose.com
unrouteable mail domain "edwardrose.com"
kazooweb@edwardrose.com
unrouteable mail domain "edwardrose.com"

------ This is a copy of the message, including all the headers. ------

Return-path: <accountname@serve.wwwroot15.net>
Received: from accountname by serve.wwwroot15.net with local (Exim 4.52)
id 1GxCvp-0005oj-Eo; Wed, 20 Dec 2006 20:41:13 -0500
To: Brookside@EdwardRose.com,kazooweb@edwardrose.com
Subject: A Comment or Complaint About Brookside Apartments
Date: Wed, 20 Dec 2006 20:41:13 -0500
From: "Brookside@edwardrose.com" <Brookside@edwardrose.com>
Message-ID: <0f71244553f79253188ea748c645c016@www.twilightmd.c om>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_0f71244553f79253188ea748c645c016"


--b1_0f71244553f79253188ea748c645c016
Content-Type: text/plain; charset = "utf-8"
Content-Transfer-Encoding: 8bit


Steven Shelton has sent you a message from the Brookside Apartments website regarding a Comment or Complaint.

[FOOFOOFOO]

This is a test message from the Brookside test site. Please forward to Steven@TwilightMD.com when you get this to let me know it worked. Thanks!


Thank you!


*************

Any help?

I would say it's a configuration problem on this end, but email generated by the PHP script seems to get through to people at domains other than edwardrose.com.

I would say it's a configuration problem on their end, but emails not generated by the PHP script seem to get through to addresses at the edwardrose.com domain just fine.

I'm stumped.

[midwest]

Perhaps phpmailer has a limit on the number of messages it will send out. Other than that, does your error log show anything? You could try sending a request to support to grep the mail logs for you and see if anything more meaningful is there.

.

[Jim]

You may want to put a ticket in on this - and mark it for me to check out. It looks like it is sending mail out through the old root15, and it should say something like - southbend-24.pgzn.com. That shouldn't matter as far as routing though. If you put in a ticket with the info, and exact location of the mailing script file I can look at it. Both servers can seem to route to the domain when asked through the command line, but the dns record doesn't contain an A record for the domain, and a couple of other anomalies.

You could also try setting up your own dns record for the domain on our server pointing to the place it is supposed to go and see if it routes correctly. Our server should use that before it uses the real dns record. In theory it should work, but I haven't tried it.