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Help! upload lock up
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Internet_Junkie
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Exclamation Help! upload lock up - 06-02-2003, 11:31 PM

Help!

I'm setting up a new account and everything was uploading fine, then suddenly:

One directory - when I try to access it I get an error trying to
Open ASCII data connection ..... then it LOCKS UP! Only using Windows Task Master (XP) to forcably stop the process do I get out of the Lock Up.

1. I've tried with 2 different FTP clients -- same result.

2. All other directories respond properly -- only 1 particular directory won't open.

*** The directory is a full site within a directory so removing it would require a LOT of uploading again.

*** With one FTP client that **ocassionally** gets me into the problem directory (with some odd manipulating), locks up when I try to get into the inner directory I'm trying to work in.

Anyone have any ideas what's happening here?????

Help,
Internet Junkie


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you might try...
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Lightbulb you might try... - 06-02-2003, 11:45 PM

Quote:
1. I've tried with 2 different FTP clients -- same result.
You might try the upload procedure in cpanel file manager: it works pretty slick.

And while you're there, take a look and see if the directory structure is what you expected: multiple directories shouldn't be a problem, unless you have some inner action (like a cgi program called from within the directory looking for the program)

I've had excellent results with FTP_Pro and LE both - what 2 programs were you using? Since it works on other directories, perhaps it is the one you're workig with - different permissions? Try the old 755 just for a test.


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06-02-2003, 11:59 PM

Thanks,

I've tried WS_FTP & Voyager.

It started when I was uploading -- it locked up in the middle of the upload and has been locking up at the same directory or it's Parent directory ever since.


It's just... even if I can get stuff set up, with a work around, this makes you worry there's something wrong with the directory structure or the disk -- or something :-(

I'll try the upload in File manager. I've used file manager for a lot of other things (best way to delete whole folders and to copy/move folders around) but I've never uploaded with it.

Again,
Thanks for the response,
Internet Junkie



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06-03-2003, 01:52 AM

HI,

I finally got into the directory using the file manager, made changes to the file I was trying to upload, and when I clicked save I got a "file not found" page:

..../frontend/bluelagoon/files/savefile.html

so it couldn't find the savefile.html and the changes I made to my file weren't written. Grrrrrrr. I think I need to put a ticket in to the helpdesk.

Marci


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06-04-2003, 03:24 PM

Quote:
Originally posted by Internet_Junkie
HI,

I finally got into the directory using the file manager, made changes to the file I was trying to upload, and when I clicked save I got a "file not found" page:

..../frontend/bluelagoon/files/savefile.html

so it couldn't find the savefile.html and the changes I made to my file weren't written. Grrrrrrr. I think I need to put a ticket in to the helpdesk.

Marci
Get and use an application named "putty" it works like telnet(port 23-unsecure-bad) but uses SSH(port 22-secure-good).
Delete the file that originally died on transfer.

Go look at the folders in question and their perms.

cd - change directory
cd /home/YourStuff/public_html
cd ../ - back one
cd ../../ back two, etc.
rm filename - deletes a file
rm -f -R foldername - deletes a whole folder with contents(be careful!)
chmod 644 filename - what most files should be
chmod 755 folder - what most folders and .cgi files should be
chmod may also be used as chmod -R for recursive use
ex..chmod -R 755 *.cgi or chmod -R 644 *.?ht*

at the command line "man whatever" will bring up a file on how to use the command ex... man cd
man cd - change directory
man mkdir - make directory
man rm - remove
man cp - copy
man mv - move
man chmod - change modifications
man chown * - change owner
man chgrp * - change group
man crontab - cronular table, a real good thing to know how to play with

The two with asteriks might be of interest to you as you stated that the folder/files in question were a sub-site, if another user space has them and you upoaded them, you now own them, not the file space they are in. this may cause problems but should not stop you as root from doing what you wish with them, only the file space owner should be effected. If you wish to play with files in a user space then:
su user
when prompted for a password
password: your root password
you are now that user
exit will bring you back to the root shell

If you need to edit
cd to the folder the file is in
type "vi filename"
the file will open - if the file does not exist it will be created
hit the "s" key - you will see -INSERT- at the bottom
you can now edit, the arrow/bs keys should work
when finished
hit esc to go back to command mode
type :wq that will write the file then quit(note the colin
a plain :q will quit without writing the file
:exit quits vi

Just one question?
Have you tried enabling "passive file transfer" for FTP

hope I did not induce command line overload


Ronnie Gauthier
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Internet_Junkie
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06-04-2003, 03:36 PM

Quote:
Originally posted by midwest
Just one question?
Have you tried enabling "passive file transfer" for FTP

hope I did not induce command line overload
Yes, I had "passive file transfer" on.

Hee Hee... no overload yet... but we'll see soon :-)

Thanks a HUGE bunch. I'll go search for that program pronto.


Internet_Junkie


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