Getting error number 0x80042109 usually indicates that your ISP is blocking port 25 and stopping you from connecting to any other server but theirs on that port.
ISP's mainly do this to prevent machines on their network from used as spam broadcasters. This usually happens when one of their customer computers is virus infected or otherwise hacked and becomes used as a spam tool by a remote hacker.
The fix is to change the outgoing SMTP port from 25 to 26. This isn't a universal fix and only works if you are connecting to a Page-Zone server because we are running another instance of the smtp server on port 26.
If this doesn't work the ISP could also be blocking that port as well and its time to check your network to see what server you are connecting to.
Here's how:
Telnet to the SMTP server
Open a dos prompt, or whatever command line program you have in your particulat operating system. Windows Vista users will have to activate telnet as it isn't activated by default.
here's how
Once opened type
telnet
see screenshot.
then a telnet prompt should appear, and you type
open yourdomain.tld 25
You should see a message like this:
220-una.pgzn.com ESMTP Exim 4.63 #1 Wed, 28 Feb 2007 12:39:28 -0500
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
That
wording is the wording programmed into our mail server. If you see anything else, it probably isn't our mail server. Perhaps your ISP's server? If you do not get an answer from our server (but
do get an answer!) when trying to connect to it, it is indicating that your ISP is blocking port 25.
If it just hangs forever with no answer from anyone - maybe you have port 25 blocked in your local firewall.
Another reason for this error number - 0x80042109 could be that you ether ARE or AREN'T using SMTP authentication. To trouble shoot that, check or uncheck the box that says "My outgoing SMTP server requires authentication".
Typing
0x80042109 into google and five minutes of investigation will yeild several more things to try.
The other fix is to change your outgoing SMTP server to that of your ISP. It does not matter what SMTP server you use to send email. If your domain address is set up as the return address the reply to any email you send will come into your domain's email account on our server. Changing the outgoing setting in your mail reader requires replacing one setting (outgoing SMTP server) in your mail reader to whichever server your ISP say's to use.
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