Error msg: "Forbidden You don't have permission to access"

Curtis

What does this browser error message mean? I get it when I click on a link on my web page. I don't see anything wrong with the HTML and the file being accessed exists. I checked the file permissions with my FTP software and it looks OK.

"Forbidden
You don't have permission to access /londonmay2007.psts/image-html/IMG_1103a.html on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.37 Server at Untitled Document Port 80"

cmyksteve · 05-14-2007, 04:02 AM

Hi Curtis,

I followed the links in your post. If you point your browser to this directory, it lists all your files, there's no index.html file, so it shows the filenames- .../londonmay2007.psts/image-html/

When I download the file IMG_1103a.html and open it, it's contents are that error message you posted. Here's the html from that file:

Code:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 Forbidden</TITLE>
</HEAD><BODY>
<H1>Forbidden</H1>
You don't have permission to access /londonmay2007.psts/image-html/IMG_1103a.html
on this server.<P>
<P>Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.
<HR>
<ADDRESS>Apache/1.3.37 Server at www.curtis-a.com Port 80</ADDRESS>
</BODY></HTML>

Open that file on your desktop (the original before you uploaded it to the server) and see if it doesn't have the above code.

Curtis · 05-14-2007, 08:38 AM

Quote:

Originally Posted by cmyksteve

Open that file on your desktop (the original before you uploaded it to the server) and see if it doesn't have the above code.

The original file does not contain an error message. It is plain html. You appear to be looking at the source code of the error message, not the source code of the uploaded file.

edwurster · 05-14-2007, 09:15 PM

Quote:

Originally Posted by Curtis

The original file does not contain an error message. It is plain html. You appear to be looking at the source code of the error message, not the source code of the uploaded file.

I think that one file has permissions incorrectly set. You can use cpanel to look at the permissions and change. Or just delete it and upload again.

Curtis · 05-15-2007, 06:08 AM

Quote:

Originally Posted by edwurster

I think that one file has permissions incorrectly set. You can use cpanel to look at the permissions and change. Or just delete it and upload again.

I have looked at the permissions. It has the same permissions as all my other files. The world, user, and group have read access. User has write access.

I've also tried deleting the file and reuploading it. That hasn't helped.

I can view the web page locally from my hard drive with my browser. I don't know what the problem is.

midwest · 05-15-2007, 02:29 PM

The graphic is OK, I can view it from the images folder. The problem is the html file that is used to display the image. While the permissions may be the same as the other html file are the OWNER and GROUP the same? If not then you should chown or chgrp, whichever is needed to fix the owner/group. While you state that the perms are OK you dont tell us what they are. Also make sure that none of the special bits(sticky,UID,GID.) are set. While you may think its OK it obviously is not. Sometimes files that are created by scripts have something go wrong during creation and get a special bit flopped. If so you will see a "S" or "T" in the perms. Basically what it means is that the "S" sets it so the whever it is, owner or group, only the owner or a member of the group of the associated file may access it. The "T", sticky bit means that only the owner can move rename the file no matter the perms set. Simply put, rwx-rwx-rwxT while you would think that anyone could do as they wish, they can, anyone could edit that file yet because of the special bit ONLY the owner would be allowed to delete or rename/move the file. note: to linux and unix, rename and move are one in the same.

.

cmyksteve · 05-15-2007, 02:37 PM

What I first thought was a problem with the file's html, then later thought was a file permission setting, now looks like a filename being blocked by the security software on the server.

Here are links to two files I put on my account (on Southbend-24)-

IMG_1103a.html
IMG_1103b.html

both files contain this same code:

Code:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
<html>
<head>
<meta http-equiv="content-type" content="text/html;charset=macintosh">

<title>Test</title>
</head>
<body  bgcolor="#FFFFFF" link="#000000" vlink="#000000" text="#000000" >
<font face= "Verdana, Arial, Helvetica, sans-serif" size="1"><p>&nbsp;<p>Test ©2007</font>
</center>
</body>
</html>

I think Jim will have intervene to patched this up.

Curtis · 05-15-2007, 04:18 PM

Quote:

Originally Posted by cmyksteve

I think Jim will have intervene to patched this up.

Sounds good to me. How does one invoke "Jim" ?

edwurster · 05-15-2007, 09:26 PM

Quote:

Originally Posted by Curtis

Sounds good to me. How does one invoke "Jim" ?

Jim,

Something in firewall or server is blocking access to a file called

http://lauberdigital.com/IMG_1103a.html

This is also blocked on curtis-a.com, in /londonmay2007.psts/image-html/IMG_1103a.html

I also checked this on a sacts-92 domain, and it is a 403 error in the root and a subdir.

Curtis · 05-16-2007, 01:28 PM

It's dead Jim.

Curtis · 05-17-2007, 08:38 AM

I got tired of waiting and just changed the file name. Problem solved.